Support / USA

Shipping & Returns

Clear expectations from checkout to delivery — every order ships within the United States with tracking.

Where we ship

We currently ship to addresses in all 50 U.S. states and Washington, D.C. We do not ship internationally at this time.

Processing & delivery

Orders are processed within 1–2 business days. Standard U.S. delivery then takes about 7–15 business days after processing. Delivery windows are estimates rather than guarantees and can vary by destination, carrier volume, weather and holidays.

Shipping charge

Standard U.S. shipping is free on every order.

Tracking

As soon as your order ships, you receive an email with the carrier, your tracking number and a tracking link. You can also check your order anytime on the Track Order page.

30-day returns

Unused, unworn items in original condition may be requested for return within 30 days of delivery. Products should be returned with original packaging where practical. Items showing training wear, washing, damage from misuse, or missing components may not qualify for a refund.

Refund timing

After a returned item is received and inspected, approved refunds are issued to the original payment method. Bank processing time can vary. Original expedited shipping charges, if offered later, may be non-refundable unless the order was incorrect or defective.

Incorrect or damaged orders

If an item arrives damaged or the wrong product is delivered, contact us within 7 days of delivery with your order number and clear photos before returning anything, and we will make it right quickly.